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Code of Conduct

We will return every telephone call within one business day. If your lawyer is in trial or otherwise unavailable, he will direct a staff member to return your call.

We will keep you immediately apprised of all significant developments in your case.

We will treat your time as being as valuable as our own.

We will work with you in a team environment with everyone having clearly-defined roles and responsibilities.

We will educate you regarding the relevant law so you can make informed decisions.

We will work hard to execute mutually agreed upon strategies to attain the best possible results for you.

We set realistic deadlines and meet them.

We will listen empathetically and consider your feelings as well as the facts in the advice we give you.

We take a personal interest in your well being.

We will make your battles our own.

We take this Code of Conduct very seriously. Please bring it to our attention if you feel we have failed to live up to this Code in any way.

Testimonials

"Andy stood by his word. He listened and was always available to answer questions. He helped us when we faced losing everything."

- J.H.

"We had never dealt with so much stress, but thanks to Andy's guidance and work ethic, we knew we were in good hands and were able to concentrate on our family and jobs."

- L.C. & J.C.

"I came to Mr. Herston after having a bad experience with another lawyer. The difference was night and day. I cannot recommend K.O. Herston strongly enough."

- E.G.

"I faced losing everything I cared about and didn't know what I needed to do. Mr. Roskind cared about my case, and he cared about me, and most of all, he helped me."

- S.L.

"The honest and candid advice I received from K.O. Herston enabled me to make informed decisions every step along the way. He truly abides by his Code of Conduct."

- T.R.

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